General
You can contact us at support@empresseffects.com.
We are always happy to help :)
Fri, 13 Jun, 2014 at 12:03 PM
We want ANYTHING with an Empress product in it, and would love for you to send us your stuff! Please send video/music links to support@empresseffects.com. J...
Mon, 16 Jun, 2014 at 4:03 PM
Short Answer: No. An +18V supply will just make the pedal warmer inside. Which may actually make it ever so slightly noisier.
Long Answer: In the real...
Sun, 7 Sep, 2014 at 9:34 PM
The Superdelay has a microprocessor in it that has firmware loaded on it. Occasionally we'll make small changes to the firmware. To find out which versi...
Thu, 7 Aug, 2014 at 11:11 AM
You need a 1/16" hex key/allen key to tighten the knobs.
Thu, 14 Aug, 2014 at 10:41 PM
If you click on the "notify me when back in stock" link on the website, you can get an email as soon as they go back in stock on the website. You...
Fri, 8 Aug, 2014 at 1:01 PM
You can place a phone order in Canadian dollars using the exchange rate posed at XE.com.
Mon, 2 Feb, 2015 at 10:31 AM
The Nebulus and Tape Delay both need around 300mA of current. Some Fuel Tank Chameleons seem to have a hard time supplying the required current. Our only so...
Thu, 16 Apr, 2015 at 10:58 AM
No, the prices on the Empress Effects website are in US Dollars (USD).
Fri, 22 May, 2015 at 11:26 AM
Unfortunately that can't be done, because there's only one control port. Two options to get around this however are to use a device like a 34ONEII (...
Thu, 31 Mar, 2016 at 4:38 PM