I need to contact Empress Effects support, how do I do that?
You can contact us at  We are always happy to help :)
Fri, 13 Jun, 2014 at 12:03 PM
I have an awesome song with an Empress product featured in it, what should I do with it!?
We want ANYTHING with an Empress product in it, and would love for you to send us your stuff! Please send video/music links to J...
Mon, 16 Jun, 2014 at 4:03 PM
Will My Empress Pedal Sound better at 18V (instead of 9V)?
Short Answer: No. An +18V supply will just make the pedal warmer inside. Which may actually make it ever so slightly noisier. Long Answer: In the real...
Sun, 7 Sep, 2014 at 9:34 PM
What firmware do I have loaded on my Superdelay or Vintage Modified Superdelay (VMSD)?
The Superdelay has a microprocessor in it that has firmware loaded on it. Occasionally we'll make small changes to the firmware. To find out which vers...
Thu, 7 Aug, 2014 at 11:11 AM
One of the knobs on my pedal has become loose, what do I need to tighten it?
You need a 1/16" hex key/allen key to tighten the knobs.
Thu, 14 Aug, 2014 at 10:41 PM
The pedal I want is currently out of stock on your website, what do I do?
 If you click on the "notify me when back in stock" link on the website, you can get an email as soon as they go back in stock on the website. You...
Fri, 8 Aug, 2014 at 1:01 PM
Can I Pay in Canadian Dollars?
You can place a phone order in Canadian dollars using the exchange rate posed at
Mon, 2 Feb, 2015 at 10:31 AM
My Fuel Tank Chameleon isn't working with the Tape Delay or Nebulus
The Nebulus and Tape Delay both need around 300mA of current. Some Fuel Tank Chameleons seem to have a hard time supplying the required current. Our only so...
Thu, 16 Apr, 2015 at 10:58 AM
Are the prices on the website in Canadian Dollars (CAD)?
No, the prices on the Empress Effects website are in US Dollars (USD).
Fri, 22 May, 2015 at 11:26 AM
Is it possible to connect an external tap tempo and MIDI at the same time?
Unfortunately that can't be done, because there's only one control port. Two options to get around this however are to use a device like a 34ONEII...
Thu, 31 Mar, 2016 at 4:38 PM